Outsourcing
Free up your internal teams and focus on your core business: we manage your infrastructure, applications, and security on a daily basis. From monitoring to user support, we provide a turnkey, scalable, and contractually guaranteed outsourcing service.
The deliverables:
- Multichannel user support: ITIL service centre (phone, portal, Teams, email).
- Systems and Network Administration: AD, Azure, VMware, backups, firewalls.
- Workstation management: Intune, Windows/Mac patching, remote software deployment.
- Supervision and alerting: PRTG/Obkio, real-time dashboards, custom thresholds.
- Managed Security: EPP/EDR antivirus, Wazuh SOC, scheduled vulnerability testing.
- Reporting and steering committees: SLA indicators, availability, satisfaction, improvement plans.
Added value
- Expert skills made available to the client.
- Bilingual FR/EN team: West Africa regional support & international clients.
- Fixed-price or hourly billing: transparent model (per item, per server or per user).
- Security by default: MFA, Privileged Access Management (PAM) and immutable backups.
Our services
They trusted us
Our certifications
and partners
