Distribution and retail
Recurring issues
Continuity of cash inflows
A simple WAN outage is enough to bring tills to a halt, generate long queues and cause abandoned purchases – especially during sales or holidays.
Real-time stock synchronisation
A delay of a few minutes between the central ERP and shop stock falsifies click-and-collect, generates undetected stockouts and damages the omnichannel image.
Payment security and conformity
Card terminals, POS systems, and self-checkout consoles present a vast attack surface; PCI-DSS mandates segmentation, encryption, and precise logging.
Wi-Fi Client & IoT Store Connectivity
Guest Wi-Fi must remain fast and isolated, while electronic shelf labels, connected scales, or AI cameras require a robust and prioritised wireless network.
Scale-ups and rapid deployments
Opening new stores, pop-up shops, or dealing with Black Friday peaks: IT teams need to “plug in, power on, sell” in a matter of hours, without complex configuration.
Centralised visibility
Network or application incidents sometimes remain invisible until customer complaints arise; diagnosing a slow-running POS still takes too long.
SATLX IT SERVICES Approach
Connectivity Audit & Customer Journey
Map flows, guest Wi-Fi, in-store IoT; analyse seasonal traffic peaks and ISP SLAs.
SD-WAN Ready for Retail & LTE backup
Box SD-WAN zero-touch: fibre + 4G/5G and VSAT option for remote sites.
SLA-based automatic routing to ensure continuous revenue collection, even if the local loop fails.
Wi-Fi 6/6E cloud-managed & NAC IoT
Separate client / staff / IoT networks, integrated marketing captive portal.
Automated profiling electronic labels, scales, vendor tablet, with dynamic access policy.
Micro-segmentation POS and PCI-DSS compliance
Dedicated POS VLANs, Fortinet firewalls with IPS enabled, TLS end-to-end encryption.
Bastion PAM and timestamped logs for administrator access, PCI audit-ready.
Real-time supervision & Power BI dashboards
PRTG probes: till availability, ERP latency, Wi-Fi jitter, rack temperature; Slack/Teams alerts in case of drift.
Centralised dashboards: network status by store, critical stock levels, minute-by-minute sales.
MCO 24/7 & accelerated deployment
“Ready-to-go” kit, pre-configured, shipped and plugged in within 2 hours.
Hotline FR/EN 24/7, spare parts in our regional hubs (on-site RTO < 4h).
Quarterly cost/bandwidth optimisation reviews and omni-channel roadmap.
Measurable benefits
- Notable reduction in queues and abandoned baskets thanks to near-seamless checkout continuity.
- Tangible improvement in real-time stock accuracy, supporting click-and-collect and omnichannel promises.
- Significant increase in customer satisfaction: reliable Wi-Fi, shorter response times, smooth experience.
- Significant reduction in PCI-DSS incidents and audit costs through automated segmentation and logging.
- Accelerated deployment of new points of sale or pop-up stores, with reduced setup costs and time-to-market.
SATLX IT SERVICES secures and optimises your retail network so that every checkout, every stock scan and every Wi-Fi session runs seamlessly, from the city centre store to the most remote point of sale in Africa.
Our areas of expertise
