EU in Somalia
EU Diplomatic Camp in Mogadishu – IT Support in a Conflict Environment.
Context
In a conflict environment, the EU's secure diplomatic compound in Mogadishu requires information system management. In this war context, where no interruptions are conceivable, it is imperative to have IT resources operational 24/7/365.
Requirements
Provide 2 dedicated IT resources for continuous and proactive management of the information system.
To ensure seamless availability, without any public holidays, with immediate responsiveness in case of emergencies.
Ensuring the smooth operation of the information system in a secure environment and in a conflict situation.
Pays
Our partners
Approach
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Approach
Dedicated IT resources Deployment of 1 to 2 IT experts on-site, operational 24/7/365 to cover the entire IT system.
Continuous and responsive support Immediate intervention in the event of an incident, with constant vigilance adapted to a war context.
Integrated IT system management Full supervision, proactive maintenance, and continuous optimisation to ensure maximum stability in a sensitive environment.
Secure environment Adaptation of procedures and tools to the constraints of a diplomatic camp in a conflict zone, thereby ensuring service reliability in all circumstances.
Results
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Results
Full availability Maintaining an information system that operates continuously, without interruption, even in an emergency.
Immediate interventions Instantaneous response times to incidents, limiting the impact of disruptions.
Stable and secure management A controlled and optimised IT system, providing EU diplomats and officials with a reliable infrastructure at all times.
Reliability in a critical context Proactive and continuous support that ensures the continuity of operations in a war environment.
Our case studies
CASTEL GROUP
TSA
BRACONGO
LUXDEV
UNIBRA & SBL
MEDICAL HR
BBOXX
BRAKINA
CASTEL GROUP
EUTM
CASTEL GROUP
BRAKINA
