Telecommunications and operator
Recurring issues
Rapid saturation of the backbone
Streaming peaks, massive software updates and new 5G services are consuming bandwidth faster than expected, leading to congestion.
Limited multi-vendor visibility
Multi-vendor legacy networks lack unified monitoring tools; diagnosing packet loss on an international link or a peripheral POP takes hours.
Network core security
Volumetric DDoS attacks, BGP hijacking and DNS attacks deplete resources, causing service outages and regulatory penalties.
POP synchronisation and redundancy
Route, VRF and QoS policy management differs from site to site, complicating automatic failover when a node fails.
Enterprise client SLA requirements
Major accounts require near-zero downtime and detailed KPI reports; manual collection and consolidation are burdensome.
CAPEX/OPEX Pressure
To continuously invest in new capabilities without impacting margins requires fine planning and the automation of network operations.
SATLX IT SERVICES Approach
Backbone capacity and QoS audit
Analyse NetFlow/sFlow, traffic growth modelling for 3–5 years, mapping of bottlenecks and unmet SLAs.
Automated IP/MPLS & SDN Design
- Spine-leaf or Clos architecture, «just-in-time» calculation of 100 G/400 G upgrades, differentiated QoS policies for voice, video, and M2M.
- Automating Netconf/Ansible for deploying consistent configurations across all POPs.
Multi-vendor real-time supervision
OBKIO/PRTG probes measuring gigue, gPacketLoss and jitter per route; Power BI dashboards consolidating all suppliers and layers (IP, optical, service).
Cybersecurity operator & 24/7 SOC
- Wazuh platform + Telecom Threat Intelligence for BGP hijack, DDoS, and DNS anomaly detection.
- Scrubbing centre or DDoS cloud service, RPKI validation and router filtering to secure BGP announcements.
Segmentation and automation of POPs
- VRF and micro-segmentation for isolating wholesale, enterprise, and mobile traffic.
- BGP/IGP failover scripts for instantaneous switchover in case of fibre cut or core equipment failure.
MCO & Support NOC 24/7
NOC SATLX (Dakar) interconnected with regional SOCs; N2/N3 escalation < 15 min and on-site intervention < 4 h thanks to our network of certified partners.
Measurable benefits
- Significant reduction in backbone congestion and marked improvement in end-of-line latency times.
- Significant increase in network availability thanks to automated and regularly tested POP-to-POP failover.
- Notable reduction in DDoS incidents and BGP hijacks, with faster mitigation and limited customer impact.
- Visible CAPEX optimisation: upgrade plan aligned with actual traffic growth, avoiding costly over-provisioning.
- Tangible improvement in enterprise customer satisfaction and reduced churn, supported by real-time SLA reports.
With SATLX IT SERVICES, your telecom network evolves with complete confidence: scalable capacity, carrier-grade resilience, and enhanced cybersecurity, to offer your subscribers reliable connectivity everywhere in Africa.
Our areas of expertise
