Health and Pharmaceutical
Recurring issues
Availability of critical applications
A PACS, LIS or EHR outage delays diagnostics and care; a delay of a few minutes in the imaging chain can disrupt an operating schedule.
Patient data protection and GDPR/HDS compliance
Medical records, DICOM images, and reports must remain encrypted, geolocated, and auditable; the slightest breach exposes the establishment to sanctions and irreversible loss of trust.
Cybersecurity of Medical Devices (IoMT)
Infusion pumps, cardiac monitors and analysis machines often run on outdated operating systems and are directly on the LAN, paving the way for ransomware or dosage diversions.
Research Data Integrity and GxP Compliance
The laboratories Pharmaceuticals must prove that their results are neither altered nor falsified, with tamper-proof logging and immutable backups.
PCA/PRA plans rarely tested
The failover to a backup site or regional cloud remains manual; dependencies (authentication, medical VLANs, HL7 interfaces) are not always covered in test scenarios.
SATLX IT SERVICES Approach
HDS / ISO 27799 Assessment & IoMT Mapping
Census of all HL7, DICOM, FHIR and biomedical assets; compliance scoring and risk prioritisation.
SD-WAN network architecture and dynamic segmentation.
- Secure SD-WAN connecting hospitals, peripheral clinics, and R&D sites, with priority routing for telemedicine and urgent imaging.
- Micro-segmentation Fortinet: Dedicated VLANs for biomedical equipment, Picture Archiving and Communication System (PACS) DMZ, isolated R&D zone.
Cybersecurity & 24/7 Health SOC
- Wazuh and threat intelligence health for detecting specific ransomware (Ryuk, Conti), behavioural analysis of infusion pumps and radiology workstations.
- Bastion PAM for contractor access, systematic MFA and TLS 1.3 / AES-256 encryption.
Redundant storage & immutable backup
- Active-active clusters for PACS / LIS, synchronous replication to a certified HDS regional cloud.
- Immutable backups (object lock) and automated restore tests.
Automated PCA/PRA and half-yearly tests
- Ansible/Terraform orchestration of feature flags; disaster simulations covering datacenter loss, WAN outage, and ransomware attack.
- Test reports ready for regulatory inspection.
Real-time supervision & care quality dashboards
- PRTG probes for DICOM throughput, EHR latency, UPS status, and cleanroom conditions; SMS/Teams alerts before critical thresholds are exceeded.
- Power BI consolidating clinical SLAs, security incidents, and GxP compliance.
Measurable benefits
- Significant increase in the availability rate of clinical and research systems, even during peak activity.
- Notable reduction in the number of cybersecurity incidents and average restoration time after a disaster.
- Tangible improvement in HDS, GDPR, and GxP compliance: past audits without major non-conformities and documentation ready for inspection.
- Significant reduction in operating room interruptions and diagnostic delays through smoother imaging/EHR connectivity.
- Accelerated return on investment through reduced penalties, resource optimisation and strengthened patient and partner confidence.
SATLX IT SERVICES ensures that your healthcare facilities and pharmaceutical sites have an infrastructure that protects patients, secures research, and guarantees the continuity of care across the entire African continent.
Our areas of expertise
