LUXDEV
Modernisation and Integrated Information System Management for the Dakar site.
Context
LUXDEV requested our expertise to audit their network at their Dakar site. The audit revealed a network infrastructure below the desired standards and an under-resourced local IT service, unable to meet daily needs or support the improvement projects initiated by the central IT department.
Requirements
Assess the network situation and identify vulnerabilities.
Propose an action plan to strengthen infrastructure and align practices with the requirements of the Luxembourg-based IT department.
Implement a full-time management team to oversee the entire IT system.
Pays
Our partners
Approach
-
Approach
In-depth audit Analysis of equipment, existing network configuration, and local IT service workload.
Operational reinforcement (Management) Provision of a dedicated on-site expert to manage the day-to-day running of the IT system.
Continuous improvements Implementation of optimisation projects (server infrastructure, network, server room, user base) and progressive deployment of directives from central IT.
Synergy with Central IT Close coordination to harmonise security tools, procedures, and policies.
Results
-
Results
Modernised infrastructure Network stabilisation, server room reinforcement and improvement of overall IT system performance.
Responsive and scaled IT service Full-time management providing efficient user support and rapid incident handling.
Best international consistency Alignment of standards and protocols with central IT, facilitating the implementation of cross-functional projects.
Local skills development Knowledge transfer and continuous training, enabling the Dakar site to gain autonomy and reliability.
Our case studies
CASTEL GROUP
TSA
BRACONGO
UNIBRA & SBL
EU in Somalia
MEDICAL HR
BBOXX
BRAKINA
CASTEL GROUP
EUTM
CASTEL GROUP
BRAKINA
