{"id":629,"date":"2025-07-09T11:50:58","date_gmt":"2025-07-09T11:50:58","guid":{"rendered":"https:\/\/preprod.satlx.net\/dev\/?post_type=etude-de-cas&p=629"},"modified":"2025-08-11T15:38:16","modified_gmt":"2025-08-11T15:38:16","slug":"groupe-castel-3","status":"publish","type":"etude-de-cas","link":"https:\/\/satlx.net\/en\/etude-de-cas\/groupe-castel-3\/","title":{"rendered":"GROUPE CASTEL"},"content":{"rendered":"\n
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\n GROUPE CASTEL – Supervision liens WAN <\/h1>\n

\n Supervision Obkio : Am\u00e9lioration de la performance des liens internet et r\u00e9duction des pertes d\u2019exploitation. <\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n\n

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CONTEXTE<\/strong><\/h3>\n

Le groupe CASTEL faisait face \u00e0 de graves probl\u00e8mes de qualit\u00e9 de ses liens internet dans 23 filiales : d\u00e9bits en dessous des engagements, coupures fr\u00e9quentes et performance d\u00e9grad\u00e9e. Ces d\u00e9faillances affectaient la productivit\u00e9 et entra\u00eenaient d’importantes pertes d’exploitation.<\/p>\n

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BESOINS<\/strong><\/h3>\n

Mettre en place une solution de supervision pour mesurer pr\u00e9cis\u00e9ment les d\u00e9bits r\u00e9els et d\u00e9tecter les coupures.<\/p>\n

Analyser et r\u00e9soudre, lien par lien, les incidents en collaboration avec chaque op\u00e9rateur local.<\/p>\n

R\u00e9duire les pertes d\u2019exploitation li\u00e9es aux interruptions et \u00e0 la mauvaise qualit\u00e9 de service.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n\n

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Pays<\/h3>\n\n
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\n \"Alg\u00e9rie\"\n <\/div>\n
\n \"B\u00e9nin\"\n <\/div>\n
\n \"Burkina\n <\/div>\n
\n \"Cameroun\"\n <\/div>\n
\n \"Congo\"\n <\/div>\n
\n \"C\u00f4te\n <\/div>\n
\n \"Ethiopie\"\n <\/div>\n
\n \"Gabon\"\n <\/div>\n
\n \"Gambie\"\n <\/div>\n
\n \"Ghana\"\n <\/div>\n
\n \"Guin\u00e9e\"\n <\/div>\n
\n \"Malawi\"\n <\/div>\n
\n \"Mali\"\n <\/div>\n
\n \"Maroc\"\n <\/div>\n
\n \"RDC\"\n <\/div>\n
\n \"R\u00e9publique\n <\/div>\n
\n \"S\u00e9n\u00e9gal\"\n <\/div>\n
\n \"Tchad\"\n <\/div>\n
\n \"Union\n <\/div>\n <\/div>\n \n

Nos partenaires<\/h3>\n\n
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\n \"GROUPE\n <\/div>\n <\/div>\n \n\n\n \n <\/div>\n <\/div>\n\n
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Approche<\/h5>\n
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  • \n
    Approche<\/div>\n

    S\u00e9lection d\u2019un outil de supervision performant<\/strong> : Impl\u00e9mentation d\u2019Obkio pour surveiller et diagnostiquer la qualit\u00e9 et le d\u00e9bit des connexions sur chaque site.<\/p>\n

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    Analyse et troubleshooting cibl\u00e9<\/strong> : Identification rapide des dysfonctionnements et mise en place d\u2019un plan d\u2019action avec les diff\u00e9rents op\u00e9rateurs.<\/p>\n

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    Collaboration \u00e9troite avec les filiales et op\u00e9rateurs<\/strong> : Coordination pour r\u00e9soudre les incidents, valider les corrections et assurer la conformit\u00e9 aux contrats de service.<\/p>\n

     <\/p>\n

    Suivi continu et am\u00e9lioration continue<\/strong> : Reporting r\u00e9gulier sur la disponibilit\u00e9 et les d\u00e9bits, permettant d\u2019ajuster en permanence la configuration des liens et la n\u00e9gociation avec les fournisseurs.<\/p>\n<\/div>\n <\/li>\n <\/ul>\n <\/div>\n

    \n \"R\u00e9sultats\"\n
    R\u00e9sultats<\/h5>\n
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      R\u00e9sultats<\/div>\n

      Performance r\u00e9seau am\u00e9lior\u00e9e<\/strong> : R\u00e9duction drastique des coupures et restauration des d\u00e9bits attendus sur l\u2019ensemble des sites, tant en Afrique qu\u2019\u00e0 l\u2019international.<\/p>\n

       <\/p>\n

      R\u00e9duction des pertes d\u2019exploitation<\/strong> : Plus de 500\u202f000\u202f\u20ac \u00e9conomis\u00e9s en deux ans gr\u00e2ce \u00e0 une meilleure fiabilit\u00e9 des liens et \u00e0 la limitation des interruptions.<\/p>\n

       <\/p>\n

      Visibilit\u00e9 accrue<\/strong> : Indicateurs pr\u00e9cis sur la qualit\u00e9 de service, facilitant la prise de d\u00e9cision et les n\u00e9gociations avec les op\u00e9rateurs.<\/p>\n

       <\/p>\n

      Gain de confiance et de s\u00e9r\u00e9nit\u00e9<\/strong> : La centralisation de la supervision et l\u2019anticipation des probl\u00e8mes r\u00e9seaux ont permis de renforcer l\u2019efficacit\u00e9 op\u00e9rationnelle au sein du groupe CASTEL.<\/p>\n<\/div>\n <\/li>\n <\/ul>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>","protected":false},"featured_media":1113,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"partenaire":[],"class_list":["post-629","etude-de-cas","type-etude-de-cas","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nGroupe Castel : infog\u00e9rance multisite \u2013 SATLX<\/title>\n<meta name=\"description\" content=\"SATLX a d\u00e9ploy\u00e9 une solution d\u2019infog\u00e9rance centralis\u00e9e pour plusieurs filiales industrielles du Groupe Castel en Afrique.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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